Privacy Policy
Effective Date: February 12, 2026
Elevator Service Company (“us”, “we”, or “our”) operates the website Residential Elevators CT | Elevator Service and Repair | CT, MA, RI, NY – Elevator Service Co, Connecticut LLC (the “Service”). We are a residential and commercial elevator, lift, and accessibility equipment company.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve our services, schedule consultations, respond to inquiries, and communicate with customers. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, requesting a quote, scheduling service, or contacting us, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Physical address or project location
- Information related to your elevator, lift, or accessibility needs
- Cookies and usage data
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include:
- Internet Protocol address (IP address)
- Browser type and version
- Pages visited on our website
- Time and date of visits
- Time spent on pages
- Device identifiers and diagnostic data
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and store certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser and stored on your device.
Tracking technologies we use may include:
- Cookies
- Beacons
- Tags
- Scripts
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some portions of the Service may not function properly without cookies.
Examples of Cookies We Use
- Session Cookies: To operate our Service
- Preference Cookies: To remember user settings
- Security Cookies: For security purposes
Use of Data
Elevator Service Company uses the collected data for purposes including:
- To provide and maintain our website and services
- To respond to inquiries and provide quotes
- To schedule installations, service, or consultations
- To notify you about changes to our services
- To provide customer support
- To analyze website usage and improve our Service
- To detect and prevent technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state or jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer and process the data in the United States.
By submitting your information, you consent to this transfer.
Disclosure of Data
Legal Requirements
Elevator Service Company may disclose your Personal Data in good faith when necessary to:
- Comply with legal obligations
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the safety of users or the public
- Protect against legal liability
Security of Data
The security of your data is important to us. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.
Disclosure of SMS and Mobile Data
We value your privacy and are committed to protecting the information you share with us.
Regarding our SMS communications:
Internal Use Only:
When you opt in to receive SMS communications, your mobile number and consent data are used only for internal communications related to our products and services.
No Third-Party Sharing:
We do not sell, rent, share, or disclose your mobile number or SMS opt-in data to third parties or affiliates for their marketing or promotional purposes.
Consent Integrity:
No mobile information or opt-in data will be shared with third parties except as required by law.
Opt-Out Rights:
You may opt out of SMS communications at any time by replying “STOP” or following the opt-out instructions in our messages.
Service Providers
We may employ third-party companies and individuals to:
- Facilitate our website or services
- Provide services on our behalf
- Perform service-related tasks
- Assist in analyzing website usage
These third parties only have access to Personal Data necessary to perform their tasks and are obligated not to disclose or use it for other purposes.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use the collected data to contextualize and personalize ads in its network.
You can opt out by installing the Google Analytics opt-out browser add-on.
More information:
https://policies.google.com/privacy
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.
Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children.
If we become aware that a child has provided us with Personal Data, we will remove that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
You are advised to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: 203-757-5000