Elevating Homes & Buildings Across the Northeast Since 1948

The best homes are the ones you never have to leave. Elevator Service Company helps homeowners, builders, and architects install and maintain elevators and lifts that make staying—and thriving—exactly where you are possible.

 

Our Elevator and Lift Solutions

Elevator Service Company is the largest independent elevator contractor in the Northeast. Since 1948, we’ve been the team homeowners, builders, and architects trust to install, service, and maintain elevators and lifts across Connecticut, New York, Rhode Island, and Massachusetts. Now backed by the global resources of Cibes Lift Group, we bring the same local, hands-on service our clients have relied on for over 75 years with access to the best product portfolios in the industry.

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Custom Elevators for Every Space

If you’re building new, retrofitting an existing space, or looking for a compact option in a tight area, we guide you through the process with a full range of elevator solutions for homes and commercial buildings of every size.

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Lifts for Homes, Buildings & More

Our lifts serve homes, commercial buildings, and outdoor spaces alike. Whether it’s a lake house deck, a school, or an office building, we’ll help you simplify vertical access without a full elevator.

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Repairs & Maintenance

We can service all brands and types, even equipment we didn’t install. Every engagement starts with an evaluation where our mechanics walk through your equipment before recommending next steps.

Why Homeowners, Builders & Architects Choose ESCO

We’ve been doing this for over 75 years, and there’s a reason homeowners, builders, and architects keep coming back.

  • Industry-Best Training

    Every technician is trained through the National Elevator Industry Educational Program (NEIEP), ASME/QEI certified, and OSHA-10 compliant.

  • A Custom Approach

    We work with our manufacturer partners to design custom solutions specifically for your space, whether that’s a standard build or a tight retrofit.

  • Full Service, Full Lifecycle

    ESCO is your single point of contact for all of your needs, including installation, repair, modernization, and preventative maintenance.

How Our Approach Works

From the first call to the first ride, we’re with you every step of the way.

Serving the Northeast Since 1948

Headquartered in Torrington, Connecticut, ESCO is licensed and actively serves homeowners, builders, and property owners across Connecticut, New York, Rhode Island, and Massachusetts. Whether you’re in Fairfield County, the Hudson Valley, Coastal Rhode Island, or Western Massachusetts, our team is local, responsive, and ready to help.

What Our Clients Say

“Did a great job for us in Greenwich. Solid company, would recommend for anyone considering an elevator, trustworthy, solid all the way around. April who handles a lot, like servicing is amazing. Very good personality, very considerate, really responsive. They do a great job!”

Esco Black Quotes

“Elevator Service installed my elevator 2 years ago, I did not have a service contract. On October 16 2025 the elevator stopped working . My wife and I are 76 years old and use the elevator especially in the morning when we awake and are wobbly, the stairs pose a potential hazard. They came out and got it working again the day after I notified them. When I spoke to the manager Matt he said he would take care of it at no charge. Great service!”

Esco Black Quotes

“The technicians working for Elevator Service Company were excellent in every way. They knew exactly what they were doing and did it well. They were timely, tidy, professional, pleasant and most importantly thoroughly knowledgeable in all aspects of elevator installation.”

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We’re licensed to install and service elevators and lifts across Connecticut, New York, Rhode Island, and Massachusetts. As the largest independent elevator contractor in the Northeast, we’ve been serving homeowners, builders, and commercial property managers throughout the region since 1948.

Yes. Our licensed mechanics service all makes and models of elevators and lifts, regardless of who installed them. Every service relationship starts with a thorough evaluation where we walk you through your equipment’s condition before recommending any next steps.

A home elevator is a fully enclosed cab system that travels between floors and can be customized to match your home’s style. Lifts, such as vertical platform lifts, are typically open or semi-enclosed and are a cost-effective option when space is limited or ADA compliance is the primary goal. Our team will help you determine which solution is the right fit for your home or building during your evaluation.

The first step is scheduling an evaluation. One of our experienced mechanics will assess your space or existing equipment, walk you through the options, and provide clear, honest recommendations, so you can make a confident decision. Give us a call or fill out our contact form to get on the schedule.

Frequently Asked Questions

Start Your Project With an Evaluation

Every project begins with a conversation. Whether you’re a homeowner exploring your options, a builder planning your next project, or a property owner who needs existing equipment serviced, we’re here to help. Schedule an evaluation and our team will visit your space, understand your needs, and guide you through your options.

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