Elevator Service Company installs the Cibes Primo, a Swedish-engineered vertical platform lift with panoramic glazing, Eco-Silent screw drive technology, and an all-inclusive prefabricated design built for luxury new construction and retrofit installations across Connecticut, New York, Rhode Island, and Massachusetts.
If your goal is to move freely through every floor of your home without turning it into a renovation, the Cibes Primo is the solution Elevator Service Company keeps coming back to. It runs near-silently on a screw drive, arrives with its own prefabricated shaft, and comes in glazing and finish options that make it feel like it was designed to always be part of the architecture. Builders and architects love it for the same reason: it fits cleanly into a new construction plan without adding structural complexity. No pit, no machine room, no hoistway to build around.
Everything your team needs to evaluate the Primo is here. Architects and builders specifying for new construction or a retrofit can also request custom cut sheets and electrical requirements from Elevator Service Company to support the design phase before the rough-in window closes.
Schedule an evaluation and one of ESCO’s licensed mechanics will visit your space, assess your layout, and walk you through every configuration option before a single decision is made. Our Torrington, Connecticut showroom also carries the Primo on display so you can step inside, ride it, and see the glazed shaft and Eco-Silent drive for yourself before you commit.
Homes across Connecticut, New York, Rhode Island, and Massachusetts were built to last generations. Whether a homeowner is planning for the years ahead or a builder is adding vertical access to a new multi-level home, the Primo makes every floor part of the plan rather than a limitation. For the buyers who choose it, that shift is exactly what Elevator Service Company has helped clients across the Northeast accomplish since 1948.
The builders and architects who partner with ESCO bring us in at the design table, not after the walls are framed. Specifying the Primo in new construction means shaft footprint, electrical rough-in, and access configuration are coordinated from day one, with no surprises at final inspection and no difficult conversations with clients about why the lift did not come together the way everything else did.
ESCO is backed by Cibes Lift Group and brings more than 75 years of licensed experience to every home elevator installation project across our service area. Our mechanics are IUEC-licensed, ASME/QEI certified, and OSHA-10 compliant. We provide custom cut sheets and specification support early in the design phase so your documents reflect the correct configuration before the rough-in window closes.
“Thank you Elevator Service Co, we brought you to the table a little late in our project but you were able to meet our specs per architect, deliver, install and get a passed State Inspection all within our time frame! Looking forward to our next project together, thank you for giving me peace of mind!”
– Melissa
The Primo is equally well suited for new construction and retrofit installations, and both benefit from earlier ESCO involvement. For new, luxury home construction specifically, engaging our team during the design phase means shaft footprint, electrical rough-in requirements, and access configuration are all documented before the rough-in window closes. We provide custom cut sheets and specification support that integrate directly into your architectural documents. Bringing us in during design rather than after framing eliminates the coordination gaps that drive cost and schedule overruns on the back end. Elevator Service Company actively specs and installs the Primo on new builds across Connecticut, New York, Rhode Island, and Massachusetts.
The most variable part of the timeline is the evaluation and permitting phase, which depends on your local jurisdiction and the scope of the project. Once the equipment is on site, most Primo installations by ESCO’s team are completed in two to three days. Because the lift arrives as a prefabricated, all-inclusive system with the shaft included, there is no hoistway to frame, no pit to excavate, and no machine room to build around. Elevator Service Company manages permit coordination and final inspection as part of every installation so the project closes cleanly without delays at the back end.
A significant amount. The Primo is available in a wide RAL color and material selection, with optional glazed shaft panels that open the cab to panoramic views and preserve the open feel of the space around it. Door configuration, flooring, and interior finish details can all be specified to match the architectural language of the home or the design intent of a new build. Elevator Service Company works through those finish selections with homeowners and design professionals during the evaluation so the end result feels like a considered part of the architecture rather than an accommodation added after the fact.
The Primo is a vertical platform lift that uses hold-to-run controls and travels at a reduced speed compared to a full enclosed cab elevator. In exchange for that difference in operation, the Primo requires no pit, no machine room, no site-built hoistway, and installs in days rather than weeks. It is the right choice when the priority is access with minimal structural impact and a clean design integration. If push-button automation and the full enclosed cab experience of a traditional elevator are the priority, Elevator Service Company also installs a complete range of home elevators and LULA systems, and our team will identify the right product for your space during the evaluation rather than defaulting to one option over another.
Elevator Service Company provides preventative maintenance plans for every lift we install, including the Cibes Primo. Our mechanics service and repair all Cibes equipment and are backed by Cibes Lift Group’s global parts network, which means parts availability is not a concern over the life of the equipment. If something requires attention between scheduled visits, our team is a direct phone call away. Because we are the same company that installed your lift, we already know your equipment, your building, and your configuration. Homeowners and property managers across the Northeast who have worked with ESCO consistently tell us that continuity is what makes the difference when something actually needs attention.