Elevator Service Company installs the Symmetry Dream, a USA-manufactured luxury residential elevator with handcrafted wood finishes, 13 illuminated Dream Panel options, and fully automatic operation built for high-end new construction and whole-home renovations across Connecticut, New York, Rhode Island, and Massachusetts.
Your home has a standard everything else is held to. The Dream is the elevator that meets it. A fully automatic ride inside a handcrafted wood cab you helped design, with an edge-lit panel that adjusts to your mood from inside the cab. The right wood, the right pattern, the right ceiling. Every floor becomes an extension of how you designed the home to feel. For the architects and builders who specify it into their finest projects, it is the detail that makes the whole home feel intentional.
“We recently built a new home and included a 3 stop elevator in the design. Everyone we worked with at ESCO, from the design phase through delivery, installation and follow-up service have been very helpful, cooperative and highly competent. We’re very happy with the end result and recommend ESCO for anyone looking for a residential elevator.”
– Andy
Everything you need to evaluate and specify the Dream is available here. Architects and builders working on new construction can also request custom cut sheets from Elevator Service Company to support the design phase.
Schedule an evaluation and one of ESCO’s licensed mechanics will come to your home, assess your space, and walk you through every finish and configuration option before any suggestion is made. Our Torrington, Connecticut showroom also carries the Symmetry Dream on display so you can step inside, experience the automatic operation, and see the Dream Panel lighting for yourself before you commit.
High-end homes across Connecticut, New York, Rhode Island, and Massachusetts are designed to make an impression. The Dream’s signature illuminated acrylic panel, mounted opposite the entrance in 13 distinct edge-lit patterns, is what makes this elevator feel like it belongs in that conversation. Brightness adjusts directly from the cab’s operating panel, and the Dream+ upgrade adds a mirror ceiling for a finish that is unmistakably intentional.
When you specify the Symmetry Dream, you are making a design commitment your client will evaluate every time they ride it. The wood species, the Dream Panel pattern, the ceiling finish, the landing doors. Every one of those decisions reflects on the home you built. ESCO’s role is to help you get each one right and make sure the elevator performs exactly the way you presented it would.
The Dream requires a pit, a drive system decision, and a jurisdiction-specific determination on machine room configuration before a single wall is framed. Elevator Service Company handles all of it. We provide cut sheets and specification documents tailored to the Dream’s exact footprint and electrical requirements, coordinate directly with your general contractor, and manage permitting and final inspection through ASME A17.1 compliance across every state we serve.
“Fantastic company, fantastic product. Mat knows his stuff and was always able to advise on what the best solution for every specific situation was. All I can say is, if you are choosing ESCO, you’re in good hands. 10/10 would recommend.”
– Kevin
The Dream integrates most cleanly into new construction when ESCO is involved during the design phase. The elevator requires a minimum 6-inch pit and, depending on your local jurisdiction, either a machine room-less configuration within the hoistway or a separate machine room. Both scenarios carry shaft and clearance implications that are far easier to plan around before framing begins than to accommodate after. Elevator Service Company provides custom cut sheets and specification support so your architectural documents reflect the correct footprint and electrical requirements from the start.
There are several layers of customization and Elevator Service Company walks through all of them during the evaluation. The most visible is the Dream Panel: choose from 13 distinct edge-lit acrylic patterns mounted opposite the entrance, with brightness controlled directly from the cab’s operating panel. From there, you select your wood species, Maple, Cherry, Walnut, or White Oak, along with your ceiling finish in mirror, black, or wood. The cab arrives without finished flooring, giving you full freedom to match it to your existing interior. Landing doors can be sourced independently or chosen from ESCO’s coordinated door packages in a range of panel configurations and finishes.
The Dream+ is an elevated configuration that adds a mirror ceiling and a second illuminated light panel, creating a more layered and expansive cab experience. The standard Dream features the signature edge-lit Dream Panel opposite the entrance with COP-controlled brightness. The Dream+ builds on that with the mirror ceiling for additional depth and reflective light that makes the cab feel significantly larger. For buyers who want the elevator to read as a deliberate luxury feature rather than a functional addition, the Dream+ tends to be the direction the conversation goes. Elevator Service Company can walk you through both configurations during your evaluation.
The Symmetry Dream is a full residential elevator compliant with ASME A17.1 Section 5.3, the national standard governing residential elevator installations. Permit requirements and machine room specifications vary by jurisdiction across Connecticut, New York, Rhode Island, and Massachusetts. Elevator Service Company is a licensed elevator contractor in all four states and manages permit applications, code compliance, and final inspection coordination as part of every installation. We review your local jurisdiction’s specific requirements during the evaluation so there are no surprises on the back end of the project.
Elevator Service Company provides preventative maintenance plans for every elevator we install, including the Symmetry Dream. Our mechanics service all Cibes Symmetry equipment and are backed by Cibes Lift Group’s global parts network, which means parts availability is not a concern over the life of the elevator. If something requires repairs between scheduled visits, our team is a direct phone call away. Because we are the same company that installed your elevator, we already know your equipment, your home, and your configuration. The homeowners across the Northeast who have worked with ESCO long-term consistently tell us that continuity is what makes the difference when something needs attention.